CedCommerce x LG H&H
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Proposal for LG Household & Health Care Prepared by CedCommerce August 2026 v1.0, Confidential

Every TikTok Shop order, fulfilled from stock you already own.

TikTok Shop and Amazon Multi-Channel Fulfillment, connected by UniCon. Orders are captured the second they are placed, fulfilled from your existing FBA inventory, and tracked back to TikTok inside the platform's fulfillment window: no warehouse, no 3PL, no manual order entry.

Order routing, live flow
TikTok Shop
Order placed
UniCon
Capture & route
Amazon MCF
Pick, pack, ship
Buyer
Delivered
Tracking returns Early tracking number to TikTok Shop
99%Order accuracy
~4 daysApproval to go-live
10,000Orders per month included
UnlimitedSKUs and TikTok accounts
01

Scope of engagement

Based on the August 20 call, Phase 1 starts narrow: prove the fulfillment flow on the nominated SKU at meaningful volume, then extend at your pace. Adding SKUs later costs nothing extra.

Sales channel
One TikTok Shop (US) seller account to begin with. Scalable to multiple TikTok Shop accounts at no additional charge.
Fulfillment source
One Amazon Seller Central account with Multi-Channel Fulfillment enabled. Multiple Amazon accounts are supported as well, managed from the same control panel.
Product scope
Unlimited SKUs. Phase 1 begins with the SKU nominated at kickoff, mapped TikTok SKU to Amazon MSKU. Additional SKUs can be added at any time at no additional charge; pricing is driven by order volume only.
Order volume
Projected 5,000 orders per month. Subscription includes up to 10,000 orders per month at no additional cost. See Section 05 for rates beyond that.
Functional scope
Order capture, MCF fulfillment order creation, fulfillment policy configuration, tracking and delivery status write-back, cancellation and exception handling, inventory visibility and conflict prevention
Services
Hand-held onboarding, configuration, UAT support, and all custom development required to make the integration fit LG H&H's operating model
Included in Phase 1
  • End-to-end order routing from TikTok Shop to Amazon MCF.
  • Unlimited SKUs mapped and routed, with no per-SKU charge.
  • Multiple TikTok Shop and Amazon Seller Central accounts, run from one control panel.
  • Tracking and delivery status write-back to TikTok Seller Center.
  • Fulfillment policy, shipping speed, and unbranded packaging configuration.
  • Exception handling, retry logic, and alerting on failed fulfillment orders.
  • All custom development needed to fit your operating model, including custom order routing.
Not included, available on request
  • Additional brands or legal entities within the LG H&H group.
  • Additional marketplaces such as Walmart, SHEIN, Temu, eBay, and Target Plus. These are supported by UniCon and addable without a new implementation.
  • Catalog creation, listing optimization, or content work.
  • Re-architecture of LG H&H's existing Shopify inventory setup. We provide the recommendation and walk your team through it; the change is made in your systems.
  • Amazon MCF fulfillment fees, Amazon storage fees, and TikTok Shop commissions. These are payable by LG H&H directly to Amazon and TikTok.
02

How the integration works

Order flow runs TikTok Shop to UniCon to Amazon MCF to Buyer, with status flowing back the other way. Select any stage to see what happens inside it.

UniCon authenticates to TikTok Shop Seller Center and to Amazon Seller Central via official APIs. Credentials are held under role-based access control: no shared logins, no credentials passed over email.

Each TikTok Shop SKU is mapped to its Amazon MSKU. The fulfillment policy, shipping speed, and packaging preference (unbranded) are set at SKU level. There is no limit on how many SKUs you map, and no charge for adding more.

TikTok Shop fires a real-time webhook the moment an order is placed. UniCon ingests it immediately. A backup reconciliation job runs every 2 to 6 hours and sweeps for anything a webhook may have missed, giving an effective capture rate of 99%.

UniCon creates the fulfillment order in Amazon MCF against your FBA inventory. Amazon picks, packs, and ships in unbranded packaging under standard MCF delivery speeds.

Amazon's Early Tracking Number is written back to TikTok Shop as soon as it is issued, well inside the platform's fulfillment window. Delivery status, cancellations, and inventory movements continue to sync automatically.

03

Platform capabilities

UniCon is not a point script between two APIs. It is an operating layer for multichannel commerce, which means the same platform that solves this SKU can absorb the next channel, the next brand, and the next fulfillment model without a new implementation.

Fulfillment

Real-time order webhooks

Orders are created in Amazon MCF within seconds of the TikTok Shop purchase, not on an hourly batch.

Fulfillment

Backup reconciliation engine

A recurring sweep every 2 to 6 hours catches any order a webhook missed, so a dropped event never becomes a missed shipment.

Fulfillment

Early Tracking Number support

Tracking is published to TikTok Shop as soon as Amazon issues it, protecting your on-time dispatch rate and seller health score.

Fulfillment

"Fill All Available" order policy

Mixed orders containing both MCF-eligible and non-eligible items are handled gracefully: the eligible lines are fulfilled automatically, the remainder is flagged for manual handling.

Fulfillment

SKU-level fulfillment routing

You choose which SKUs route to MCF. Everything else continues on its existing fulfillment path, untouched.

Control

Inventory control and conflict prevention

Real-time stock visibility across channels and warehouses, with controls that stop two systems from writing to the same SKU and causing oversell.

Control

Role-based access control

Assign scoped permissions to internal staff, agencies, and fulfillment partners without exposing marketplace credentials.

Control

Unified reporting

One source of truth across products, orders, and fulfillment performance: what shipped, what is pending, and what needs action, in real time.

Control

Exception handling and alerts

Failed or rejected fulfillment orders, whether from ineligibility, stock-out, or address failure, are surfaced with automated retry logic and alerting rather than failing silently.

Scale

Unlimited SKUs

Map and route as many SKUs as you like. Pricing is driven by order volume alone, so widening the catalog never widens the invoice.

Scale

Multi-account and multi-channel ready

Multiple Amazon and TikTok Shop accounts from one control panel, with Walmart, SHEIN, Temu, eBay, and Shopify on the same platform.

Scale

Automated daily operations

Zero-touch uploads, order processing, and MCF routing. No headcount required to run the flow at 5,000 orders a month, or at 10,000.

04

Onboarding and implementation

The technical setup itself is short: approximately one hour of joint configuration. The plan below assumes finance approval is the gating item.

Day 0, you are here

Approval

Internal review of this proposal; finance sign-off on unbudgeted spend.

LG H&H: Juan, Su Joo
Within 48 hrs of approval

Kickoff

Account provisioning, shared communication channel, credentials checklist issued.

CedCommerce
Day 2, approx 60 minutes

Configuration call

TikTok Shop and Amazon authorizations, SKU mapping, fulfillment policy, shipping and packaging settings.

Joint: Juan, Kelsey, Su Joo, Austin, Akash, Abhinav, Shyam
Day 2 to 3

Shopify adjustment

Disable or scope Shopify inventory sync for the nominated SKU, so a single system owns that stock level.

LG H&H, guided by CedCommerce
Day 4

Validation

Test orders placed and fulfilled end to end; tracking write-back verified in TikTok Seller Center.

CedCommerce, with LG H&H sign-off
Day 4

Go live

Affiliate sampling volume switched on; live monitoring of first production orders.

Joint
First 2 weeks

Hypercare

Daily monitoring, rapid-response support, tuning of policies and exception rules.

CedCommerce
Ongoing

Steady state

Monthly performance review covering sync accuracy, fulfillment rate, exceptions, and volume trend.

Joint
What "hand-held onboarding" means here
  • A named account manager and a named technical lead assigned from day one: the same people you met on the call.
  • We drive the configuration session; your team is not handed documentation and left to self-serve.
  • All custom development needed to fit LG H&H's operating model is covered by the one-time onboarding fee, including custom order routing whenever you choose to bring it in. There is no change-request billing at any point.
  • Live monitoring of your first production orders, not a hand-off at go-live.
05

Commercial proposal

All figures in USD. Choose whichever term suits your finance process; the platform, the feature set, and the support model are identical across all three. Select a plan to update the calculator below.

Order volume rates

First 10,000 orders / month
Included
No per-order charge. Covered entirely by your subscription.
10,001 to 15,000 orders
$0.10
Per order, applied only to orders in this band.
Above 15,000 orders
$0.08
Per order, applied only to orders above 15,000.
One-time onboarding
$2,000, charged once. This covers onboarding, configuration, UAT, and all customization, including custom order routing whenever you decide to bring it into the integration. No customization charge applies from our end at that point or at any point afterwards.
Additional SKUs
No charge. Add as many SKUs as you like; the price does not change. Pricing is driven by order volume only.
Rates are marginal
Each band applies only to the orders that fall inside it. At 16,000 orders, the first 10,000 are included, the next 5,000 are billed at $0.10, and only the final 1,000 are billed at $0.08.
Third-party fees
Amazon MCF fulfillment and storage fees and TikTok Shop commissions are paid directly to those platforms and are not included above.

What it costs at your volume

Drag to model

Every plan includes up to 10,000 orders per month, double your current projection. There is no charge for growth inside that ceiling, so if the affiliate sampling program outperforms, your cost per order falls rather than your invoice rising.

5,000orders
50010,000 included15,00025,000
Within included volume 5,000 of 10,000 included orders used, with 5,000 orders of headroom remaining.
Software cost / month
$750
Annual plan, prepaid
Cost per order
$0.15
Software only
Order fees this month
$0
No orders above 10,000
Year 1 total
$11,000
Includes $2,000 onboarding

Figures are software cost only. Amazon MCF fulfillment and storage fees, and TikTok Shop commissions, are paid directly to those platforms. The aged-inventory surcharges avoided as the 50,000 units clear are not modelled here.

Monthly (12 months)
$11,988 subscription plus $2,000 onboarding = $13,988 year 1
Six-month (2 terms)
$10,000 subscription plus $2,000 onboarding = $12,000 year 1
Annual
$9,000 subscription plus $2,000 onboarding = $11,000 year 1, the lowest cost of the three
06

Commercial terms

The terms below govern billing, scope, and data. They are written into the proposal rather than left to a separate document.

Billing

Invoiced in advance for the selected term. Payment terms Net 30 from invoice date. Order fees above the included volume are billed monthly in arrears.

Onboarding is one-time

The $2,000 onboarding fee is charged once and covers all customization, including custom order routing whenever you bring it in. No customization charge from our end thereafter.

Unlimited SKUs and accounts

Additional SKUs are never charged, and additional TikTok Shop accounts carry no extra charge either. Multiple Amazon Seller Central accounts are supported from the same control panel. Pricing is driven by order volume alone.

Rate held for 24 months

Your subscription rate and per-order rates are held for 24 months from go-live. No silent renewal price increases.

Volume reviewed jointly

If volume sustains materially above 15,000 orders per month, we review the rate with you and move you to a better tier. Never applied retroactively.

Data portability

Your order, product, and fulfillment data remains yours and is exported to you on request at any time.

Third-party fees

Amazon MCF fulfillment and storage fees and TikTok Shop commissions are payable by LG H&H directly to those platforms.

Security

Credentials are handled via official OAuth flows and stored encrypted. Access is scoped by role. No credentials are transmitted or stored in plain text.

Dependencies

Delivery assumes timely provision of TikTok Shop and Amazon Seller Central authorizations, and that the SKUs routed through MCF are MCF-eligible and in stock at Amazon.

07

Support and service levels

Account management
Akash Chaddha, Partnerships Manager, named commercial owner for the LG H&H account.
Technical ownership
Abhinav Singh Dogra and Shyam Mishra, named delivery leads, available from kickoff through steady state.
Support channel
Dedicated shared channel on Slack, Teams, or an email group, whichever you prefer, plus 24/7 support desk coverage.
Critical issues
Orders not syncing or fulfillment blocked: acknowledged within 1 hour, with continuous work until service is restored.
Standard requests
Configuration changes, reporting, and how-to questions: responded to within one business day.
Sync accuracy target
99% order accuracy, measured monthly and reported back to you.
Business reviews
Monthly review covering fulfillment performance, exceptions, volume trend, and expansion opportunities.
08

Why CedCommerce

Marketplace integration is our core business, not a side module

CedCommerce has spent 10 years building official marketplace integrations, and today supports over 35,000 active sellers across Amazon, Walmart, TikTok Shop, SHEIN, Temu, eBay, Target Plus, and Shopify.

Part of Threecolts

CedCommerce operates within the Threecolts group, giving you the responsiveness of a specialist partner with the stability and roadmap backing of a larger commerce software organization.

We already run this exact flow

TikTok Shop to Amazon MCF routing is a live, productionised workflow in UniCon, not a bespoke build that starts when you sign.

One platform for what comes next

If this SKU works, the same platform extends to more SKUs, more brands, and more channels without a second vendor selection or a second implementation.

Named people, not a ticket queue

The team on your call is the team on your account.

Approve, and we can be live in four days.

Reply with your selected plan and we will issue the invoice and the kickoff checklist the same day, then book the 60-minute configuration call.

Commercial contact
Akash ChaddhaPartnerships Manager, CedCommerce
Email
Phone
Proposal validity
30 days from issueAugust 2026, v1.0